Shipping policy

1. Processing & Handling

All orders are processed within ONE [1] business day. Orders are not shipped or delivered on weekends or holidays.

• If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery.
• If there is a significant delay in the shipment of your order, we will contact you via email.

 

2. Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

Shipping Method	Estimated Delivery Time	Shipping Cost
Standard	5–7 business days	At Actual
Expedited	2–3 business days	At Actual
Priority/Overnight	1–2 business days	At Actual

 

3. Shipment Confirmation & Order Tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

 

4. Damages & Missing Packages

We package every order carefully, but occasionally items are damaged or lost in transit. If your order arrives damaged, or doesn't arrive at all, please contact us at sales@theotherbazaar.com within 7 days of the delivery date and we'll make it right.

- Please keep all packaging materials and photograph any damage before contacting us — this helps us process your claim quickly.
- Where a carrier claim is required, we'll file it on your behalf.

5. P.O. Boxes Addresses

ALSHIFA ships to addresses within the US. We can ship to P.O. boxes.